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Learning path

Cashier

કેશિયરकैशियर

The counter, from opening the register to the Z report — keys first.

  • 44 lessons
  • 8 parts
  • A picture card for every lesson

Learn it inside your shop

In VASAH, Learning → My learning keeps your place in this path, gives you its short quiz and, at the end, your certificate.

Lesson 1: Sign in and open the register

The lessons, in order

Every lesson is open — start with any one.

Part 1Starter: the 12 things every cashier does

  1. 0:42
    Lesson 1: Sign in and open the registerStart the day: sign in at the counter and open the register with the cash in the drawer.
  2. 0:49
    Lesson 2: Make your first billScan the tag, take the money and print — F1, F6, F11.
  3. 0:32
    Lesson 3: Find an item without a barcodeTag missing? Find the piece by its design code or name.
  4. 0:53
    Lesson 4: Add the customer's mobilePut the customer on the bill with just their mobile — known or new.
  5. 0:56
    Lesson 5: Give a discount (and when it needs approval)F4 for one piece, F5 for the whole bill; above your limit, a manager's PIN.
  6. 0:59
    Lesson 6: Take UPI, card or cash — or splitOne payment screen for every way a customer pays.
  7. 0:47
    Lesson 7: Hold a bill and bring it backPark a bill while the customer tries something on, and serve the next one.
  8. 0:44
    Lesson 8: Exchange a sizeTake one size back and give another against the same bill.
  9. 0:51
    Lesson 9: Take a returnTake a piece back by its bill number or receipt QR, and settle the money.
  10. 0:49
    Lesson 10: Reprint or WhatsApp a billA second copy says DUPLICATE COPY; with the mobile on the bill it also goes on WhatsApp.
  11. 0:43
    Lesson 11: When the internet dropsKeep billing: bills wait on this PC and sync when the internet is back.
  12. 1:05
    Lesson 12: Close the day (register)Count the drawer note by note, close the register and print the Z report.

Part 2Start and end the day

  1. Lesson 13: Open the counter app and install it full-screenPut Vasah Counter on the counter PC so it opens full-screen and keeps billing without internet.
  2. Lesson 14: Choose your counter and open the register with the counted floatWith two tills, bill from your own — each has its own bill numbers.
  3. Lesson 15: Lock the counter with Ctrl+L and unlock with your PINStepping away? Lock the till so nobody bills in your name.
  4. Lesson 16: Switch cashier without signing outA shift change in seconds — every bill stays in the name of who made it.

Part 3Make a bill

  1. Lesson 17: Change quantity with + and −, remove a line with Ctrl+DFix a quantity, or take a piece off the bill, before payment.
  2. Lesson 18: Add the salespersonCredit the sale to the person who helped the customer.
  3. Lesson 19: Add a coupon code to the billThe customer has a code from WhatsApp or a card — the offer applies by itself.
  4. Lesson 20: Book an alteration with a ready-on dateNote the fitting work on the piece; a pickup slip prints with the bill.
  5. Lesson 21: Make a B2B bill with the buyer's GSTINFor a registered business buyer whose GSTIN is on their customer record.
  6. Lesson 22: Bill ₹50,000 or more to an unregistered buyer: name, address, stateGST rule 46: a big bill names the buyer and their address — the payment screen asks for what is missing.
  7. Lesson 23: Bill above ₹2 lakh: record PAN or Form 97Income-tax rule 159 (was rule 114B): a sale above ₹2 lakh records the buyer's PAN, or Form 97 (was Form 60) if they have none.

Part 4Take payment (F6)

  1. Lesson 24: Take cash and give changeType the note the customer hands over; the counter works out the change.
  2. Lesson 25: Take UPI with the on-screen QRThe QR carries the exact amount and your shop's name — see the money arrive before you save.
  3. Lesson 26: Take a card on the Pine Labs machineWith the machine connected, the counter sends it the amount and the card details come back by themselves.
  4. Lesson 27: Enter a card payment by handMachine not linked to the counter? Charge on the machine, then record the card here.
  5. Lesson 28: Split a bill between cash, UPI and cardOne bill, two or three ways to pay, until it says Fully paid.
  6. Lesson 29: Pay with store credit, a gift voucher or loyalty pointsMoney the customer already holds with the shop pays all or part of the bill.
  7. Lesson 30: Put a bill on credit (udhaar)For a known customer with a credit limit — a cashier needs a manager's PIN.
  8. Lesson 31: Collect money a customer owesTake a payment against old credit bills at the counter; the oldest bills are settled first.
  9. Lesson 32: What the counter does when cash would be ₹2 lakh or moreIncome-tax Act 2025, section 186 (was section 269ST): one person may not pay ₹2 lakh or more in cash in a day — the counter stops it.
  10. Lesson 33: Open the cash drawer without a sale (Alt+O)Change for a customer, or a cash check: the cashier asks with Alt+O, an owner or manager gives their PIN, and the reason is kept.
  11. Lesson 34: Save and print (F11) or save without printing (F12)Print the slip, or save paper when the customer does not want one.

Part 5Refunds and gift receipts

  1. Lesson 35: Give a refund as store credit or credit noteKeep the money in the shop: the credit note prints and the customer spends it on a later bill.
  2. Lesson 36: Print a gift receipt without pricesFor a present: what was bought and how to exchange it, with no prices.

Part 6Customers' questions

  1. Lesson 37: Check price, schemes and stock in other shops (F8 enquiry)Answer “do you have it in my size?” without touching the bill.
  2. Lesson 38: Note what a customer asked for that you did not have (Ctrl+F8)A few seconds now tells the owner what to buy next.
  3. Lesson 39: Take a complaint at the counterRegister it in the back office and read the complaint number to the customer.

Part 7When things go wrong

  1. Lesson 40: Check offline bills that have not syncedSee which bills made offline are still waiting, and which were refused.
  2. Lesson 41: What “No bridge” means and printing through the browserThe small print program on this PC is not answering — bills still print, through the browser.
  3. Lesson 42: Paper out or printer off: print the slip again from the status pillThe bill is already saved — only the paper is missing.
  4. Lesson 43: Show all keyboard shortcuts with ?Forgot a key? One key shows them all.

Part 8Language

  1. Lesson 44: Switch the counter to Gujarati or HindiEach PC keeps its own language; item names and printed bills stay as they are.