Open the cash drawer without a sale (Alt+O)

Step by step

Do it step by step

1. 1
   Step 1:

   At the counter press Alt+O — or open the register window (Ctrl+R, or a click on Register open) and press Open drawer.

   Press Alt+O
2. 2
   Step 2:

   Open the cash drawer — no sale opens. Under Why, press a reason — Change for a customer, Wrong change given, Cash count, Note checked — or type your own.
3. 3
   Step 3:

   The owner or a manager types their own PIN in Manager PIN and presses Enter.

   Press Enter
4. 4
   Step 4:

   The drawer opens and the counter says Drawer opened · approved by, with their name. The register window and the X and Z reports count it as Drawer opened without a sale; the audit log keeps the reason.
5. 5
   Step 5:

   It needs today's register open, the internet and the print bridge on this PC — without them the box says why and nothing is recorded. No bridge? Use the drawer's key and tell the manager.