Why does the website only offer cash on delivery?

Quick answerIn 2 steps

  1. Online payment needs Razorpay keys. Until they are saved, Settings shows “No payment keys — the website takes cash on delivery only”.

  2. Open Settings → Connections → Online payments, choose “Razorpay — live”, paste Key ID and Key secret, Save, and press “Test connection”.

WhereSettings → Connections in the back office
Learn it properlyWhen Razorpay payments failCash on delivery only; a payment waiting to be confirmed.Open the lesson →
Setting up this connectionOnline payments with RazorpayLet website customers pay by UPI, card, net banking or wallet, straight into your own Razorpay account.The setup course →About this connection →

Also asked as

  • “no online payment option at checkout”
  • “COD only”