Why can't I change settings — “subscription lapsed”?
The subscription ran past its grace days, so changes to settings, users, prices, the website and the catalogue wait. The counter, online orders and returns keep working.
The owner opens Settings → Plan & support and subscribes, or settles the payment; changes open again once Razorpay confirms it.
WhereSettings → Plan & support in the back office
Learn it properlyGrace and lock: when a payment is missedThe grace days, the lock, and what keeps working.Open the lesson →
Setting up this connectionYour VASAH subscriptionPay for your plan through Razorpay, check it went through, cancel at the end of the paid period — and know what grace and lock mean. Selling never stops.The setup course →
Also asked as
- “back office locked”
- “changes paused until renewal”