Where are new online orders?

Quick answerIn 2 steps

  1. Open Online store → Orders. The tabs — placed, confirmed, packed, shipped… — show how many wait at each step; the menu shows a count too.

  2. Open an order for the address, payment and pieces. Paid and cash-on-delivery orders from signed-in shoppers confirm themselves; guest orders wait for your call.

WhereOnline store → Orders in the back office

Also asked as

  • “website orders”
  • “orders to pack”