Where do I see complaints?

Quick answerIn 2 steps

Open Online store → Complaints: Open, Answered and All, with each complaint's answer-due time.
Complaints from the website and the counter both land here; “+ Take a complaint” records one made by phone or in person.

WhereOnline store → Complaints in the back office

Learn it properlyHandle a complaint on time (acknowledge, wait, answer)Registering a complaint acknowledges it; the answer is due by the date the shop promised.Open the lesson →

Also asked as

“customer complaint”
“grievance”