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Integration · Payments

Card payments at the counter

Setup needed

The amount goes to the machine.

With a Pine Labs machine on Plutus Cloud, the counter sends the bill's amount to the machine — no re-typing — and the card's details come back to the bill by themselves. Any other machine keeps working by hand.

Start the setupThe Academy course
Works through
Pine Labs Plutus Cloud
Plans
Every plan
What it costs
Pine Labs' and your bank's own charges
Drawn from the real screen, simplified · example values

What you get

What it does for your shop.

  • No re-typing

    Press Send at the counter and the machine shows the bill's amount.

  • Details come back

    The card's last 4 digits and the approval number are recorded on the bill.

  • A machine per counter

    The terminal map says which machine sits at which counter; one machine can serve them all.

  • Any machine by hand

    Without Pine Labs, key the amount on the machine and type the last 4 digits — the bill is still recorded as card.

Before you start

What to have ready.

Plutus Cloud details and each terminal's serial number.

Getting ready

  1. Without Pine Labs nothing changes: key the amount on any bank's machine, and at the counter type the card's last 4 digits and the approval code from the machine's slip.

  2. Want that code on every card? Switch on “Card approval code needed on every card” under Settings → Counter & policies: a card bill is then not saved without it.

  3. For the amount to go across by itself, ask Pine Labs to switch on Plutus Cloud for your machine and give you the security token, merchant ID, store ID and client ID.

  4. Note each machine's serial number and its counter. Counter codes are in Settings → Shops & counters, for example C1.

This lesson in the Academy: Get ready for the card machine →
  • A Pine Labs machine with Plutus Cloud switched on
  • From Pine Labs: security token, merchant ID, store ID and client ID
  • Each machine's serial number, and which counter it sits on

Switch it on

Switch it on, step by step.

The Pine Labs details and the terminal map.

In the back officeSettings → Connections → Card machineWho can do it: owner, store manager

  1. Open Settings → Connections → Card machine and set Mode to “Pine Labs — live”.

  2. Fill “Security token”, “Merchant ID”, “Store ID” and “Client ID” exactly as Pine Labs gave them.

  3. In “Terminal map (counter code → machine serial)” write each counter and its machine, like {"C1": "1234567"}. "*" stands for one machine that serves every counter.

  4. Press Save.

This lesson in the Academy: Connect the Pine Labs machine →

Test it

Check it really works.

Test connection, then send a small bill to the machine.

  1. Press “Test connection”: “Pine Labs Plutus Cloud reachable (store …). Card amounts push to the machine — no re-typing.”

  2. At the counter, make a small bill, press F6, choose Card and press “Send … to card machine”. F6

  3. The machine shows the amount. Tap or insert a card; the row turns “Paid on the machine”, and the approval code fills itself in. Confirm the bill.

This lesson in the Academy: Test the card machine from the counter →

When something goes wrong

What VASAH tells you, and what to do.

No terminal mapped, refused details, time out — and the manual way.

  • “Card machine: No card terminal mapped — add the machine's serial under Settings → Connections → Card machine”: this counter is not in the terminal map. Add it in Settings → Connections → Card machine.

  • “Pine Labs rejected the credentials: …”: a detail from Pine Labs is wrong — copy all four again.

  • “Card machine did not accept the amount: …”: the machine is off, offline or busy. Check it and press Send again — or take the card by hand.

  • “Timed out waiting for the card — the charge was cancelled; push again or enter manually”: nobody tapped in time. Send again, or key it on the machine.

  • No “Send … to card machine” button: Mode is Manual, or the counter is offline. Key the amount on the machine, then type the last 4 digits and the approval code from its slip — the bill is still recorded as card.

This lesson in the Academy: When the card machine does not answer →

Good to know

What it does not do.

  • Only Pine Labs machines with Plutus Cloud take the amount from VASAH. Other banks' machines work by hand.
  • Only card payments go to the machine; UPI at the counter goes through your UPI QR.
  • If nobody taps in time, the charge is cancelled — send it again, or take the card by hand.

VASAH Academy

Learn it step by step.

The course

Card machine (Pine Labs)

Send the bill amount from the counter straight to a Pine Labs machine — no re-typing. Any other machine still works by hand.

  1. Before you startGet ready for the card machine
  2. Switch it onConnect the Pine Labs machine
  3. Test itTest the card machine from the counter
  4. When it failsWhen the card machine does not answer
Where you use it
Quick answers

Works well with

Connect it during your free 30 days.

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