How many days do customers get to return?

Quick answerIn 2 steps

Open Settings → Counter & policies → Returns & receipts, type the days in “Return / exchange window” and Save.
It counts from the bill at the counter, and from delivery for a website order. After it, a return needs a manager's PIN.

WhereSettings → Counter & policies in the back office

Learn it properlySet the return window and exchange-only ruleHow many days a customer has, and whether money ever goes back.Open the lesson →

Also asked as

“return policy days”
“exchange period”