AcademyAsk a question — type or speak

Store manager · Lesson 21 of 25

Merge duplicate customers

ડુપ્લિકેટ ગ્રાહક ભેગા કરોडुप्लिकेट ग्राहक मिलाएँ

One person, two profiles — fold them into one.

  • Back office
  • 4 steps

Step by step

Do it step by step

  1. Step 1:

    Open Sales → Customers and the Possible duplicates tab.

  2. Step 2:

    Press Review. One of the pair opens — this is the profile that is kept.

  3. Step 3:

    Press Merge into…, type the mobile of the duplicate profile and press Merge.

  4. Step 4:

    Bills, receipts, store credit, points and consents move here; the other profile is switched off. It cannot be undone.

Quick check

Check yourself

Question 1 of 1

A customer pays ₹2,000 against old udhaar. Which button?

Tap the answer you think is right.

Nothing you tap here is saved or sent.

Picture card

Print the picture card

The steps and their keys in English, ગુજરાતી and हिन्दी, on one A4 page. It prints well in black and white.

Printing this page always prints its card.

Questions people ask about this