Store manager · Lesson 21 of 25
Merge duplicate customers
ડુપ્લિકેટ ગ્રાહક ભેગા કરોडुप्लिकेट ग्राहक मिलाएँ
One person, two profiles — fold them into one.
- Back office
- 4 steps
Step by step
Do it step by step
- Step 1:
Open Sales → Customers and the Possible duplicates tab.
- Step 2:
Press Review. One of the pair opens — this is the profile that is kept.
- Step 3:
Press Merge into…, type the mobile of the duplicate profile and press Merge.
- Step 4:
Bills, receipts, store credit, points and consents move here; the other profile is switched off. It cannot be undone.
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A customer pays ₹2,000 against old udhaar. Which button?
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