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Customers' WhatsApp replies · Lesson 3 of 4

Test customers' replies

ગ્રાહકોના જવાબ ચકાસોग्राहकों के जवाब जाँचें

Message the shop from another phone and answer it from the inbox.

  • Back office
  • 4 steps

Step by step

Do it step by step

  1. Step 1:

    From another phone, send a WhatsApp message to the shop's number.

  2. Step 2:

    Open “WhatsApp inbox” in the back office. The message appears within a minute, with a count on the menu.

  3. Step 3:

    Open it, type in the Reply box and press Send. It reaches the phone, because the customer wrote less than 24 hours ago.

  4. Step 4:

    Press “Mark done” when the talk is over; it moves to the Done tab.

Picture card

Print the picture card

The steps and their keys in English, ગુજરાતી and हिन्दी, on one A4 page. It prints well in black and white.

Printing this page always prints its card.