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Owner · Lesson 4 of 38

Name the grievance officer

ફરિયાદ અધિકારીનું નામ નોંધોशिकायत अधिकारी का नाम दर्ज करें

A named person for complaints, as the e-commerce rules require — shown on the website and on every tag.

  • Back office
  • 4 steps

Step by step

Do it step by step

  1. Step 1:

    In Business & GST, go to Grievance officer.

  2. Step 2:

    Type the person's Name, Email and Phone.

  3. Step 3:

    Set Reply within (days) — the shop's promise to answer a complaint, 30 days at most.

  4. Step 4:

    Press Save. This name is the consumer-care contact on tags and product pages.

Picture card

Print the picture card

The steps and their keys in English, ગુજરાતી and हिन्दी, on one A4 page. It prints well in black and white.

Printing this page always prints its card.