When labels print wrong

Step by step

Do it step by step

1. 1
   Step 1:

   Sideways on the sticker: tick “Rotate 90°” on the template (Documents & series → Label templates) and Save. Upside down: tick “Flip”.
2. 2
   Step 2:

   One label across two stickers, or blank stickers in between: Width, Height or Gap does not match the roll — measure again and correct the template.
3. 3
   Step 3:

   “No label printer is set on this PC's bridge — choose it in Settings → Counter PC, or use Print via browser.”: choose the printer under “Barcode label printer”.

   On this screen: Back office › Settings › Counter PC
4. 4
   Step 4:

   “Print bridge not running on this PC…”: install the bridge, or press “Print via browser…” and in the print box choose the label paper, Margins None and Scale Actual size.

   On this screen: Back office › Catalogue › Label printing