How do I let Vasah support look at my shop?

Quick answerIn 3 steps

  1. Open Settings → Plan & support. Under Vasah support, press “Open for 4 hours”, “Open for 24 hours” or “Open for 72 hours”.

  2. Give support the sign-in shown — it is shown only once. It switches itself off when the time is up, and every grant is in the audit log.

  3. Press “End now” to close it sooner.

WhereSettings → Plan & support in the back office

Also asked as

  • “give support access”
  • “open my shop for the VASAH team”