Counter PC, receipt printer and cash drawer · Lesson 4 of 4

When the counter does not print

કાઉન્ટર પ્રિન્ટ ન કરે ત્યારેजब काउंटर प्रिंट न करे

No bridge, not paired, paper out, update available.

Step by step

Do it step by step

Step 1:
The counter says “No bridge” and bills print through the browser's print box — billing never stops. On that PC open Settings → Counter PC; if it says “no bridge running”, run the installer again.
On this screen: Counter › Billing screen
Step 2:
Installed but still “No bridge”: open 127.0.0.1:17777/status in the browser. If it answers, allow local network access for this site in the browser's site settings, or restart the browser; if not, run the installer again.
Step 3:
“Not paired”: press “Pair with this shop”. “Paired to a different address”: run the installer from this page again.
Step 4:
The counter shows “Paper out” or “Check printer”: load paper or fix the printer, then click it. “… not printed”: click it to print those slips again.
On this screen: Counter › Billing screen
Step 5:
“Saved, but the printer does not answer yet: …”: wrong printer, share or IP — choose again. Garbled print: wrong Paper width, or the printer is not ESC/POS.
Step 6:
“update available: v…”: press “Download the installer” on this page and run it; your settings are kept.

Picture card

The steps and their keys in English, ગુજરાતી and हिन्दी, on one A4 page. It prints well in black and white.

Printing this page always prints its card.

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