When scanning goes wrong

Step by step

Do it step by step

1. 1
   Step 1:

   The code appears in the box but nothing is added: the scanner sends no Enter. Set the Enter suffix from its manual.
2. 2
   Step 2:

   One scan adds two pieces: the scanner sends twice. Change its settings, and take the extra piece off with the − key.

   Press -
3. 3
   Step 3:

   The search box opens with the code: VASAH does not know it. Check the variant on the style page; a supplier's barcode must be saved as that variant's “Supplier barcode (optional)”.
4. 4
   Step 4:

   The wrong size or colour comes up: the code is saved on the wrong variant. Fix it on the style page — VASAH never lets one code sit on two variants.

   On this screen: Back office › Catalogue › Styles & variants
5. 5
   Step 5:

   In a stock count an unknown code shows in red with the code: find that piece by its design code and type its count.

   On this screen: Back office › Stock › Stock count