When Ask Vasah cannot answer

Step by step

Do it step by step

1. 1
   Step 1:

   “Add an Anthropic API key under Settings → Connections → AI catalog help to use the assistant” (or “…to generate descriptions”, “…first”): no key is saved. Paste it in Settings → Connections → AI catalog help.
2. 2
   Step 2:

   “Anthropic API: …”: Anthropic refused — the key is wrong or the account has no credit. Check it in your Anthropic account.
3. 3
   Step 3:

   “Today's AI budget (… tokens) is used up. It resets at midnight, or the owner or a store manager can raise it under Settings → Connections → AI catalog help.”: wait for midnight, or raise “Daily budget (tokens)” in AI catalog help.
4. 4
   Step 4:

   “Could not read the bill reliably — try a straighter, better-lit photo” or “Photo too large — retake it a bit further away or crop it”: take the photo again.

   On this screen: Back office › Purchasing › Purchase bills
5. 5
   Step 5:

   “That took too many steps — try asking a simpler, single question.” or “The model returned an unexpected format — try again”: ask again, one thing at a time.

   On this screen: Back office › Ask Vasah